Privacy Policy

1. Introduction

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Beyond the Looking Glass (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of individuals who interact with our website and services.

 

This Privacy Policy explains how personal information is collected, used, stored, reviewed, and protected, including information submitted through questionnaires and communications conducted through approved messaging platforms.

 

By accessing our website or participating in our services, you acknowledge and agree to the practices described in this Privacy Policy.

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2. Information We Collect

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We may collect the following categories of information:

• Information voluntarily submitted through applications, questionnaires, intake forms, or surveys

• Account-related information such as name, email address, and optional contact details

• Communications between clients and staff conducted through organization-approved messaging platforms

• Administrative records related to satisfaction reviews, compliance checks, and service quality

 

We do not knowingly collect information from individuals under the age of 18.

 

All services are strictly adult-only.

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3. Confidentiality of Information

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All information submitted to Beyond the Looking Glass is treated as private and confidential.

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We do not sell, rent, or publicly disclose personal information or communications. Access to private information is restricted to authorized personnel and used solely for legitimate operational purposes as outlined in this policy.

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4. Communications & Supervised Messaging Platforms

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Communications between clients and our doms/dommes are conducted using organization-designated messaging accounts, including secure third-party platforms such as Signal.

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These messaging accounts are staff-controlled and supervised accounts used exclusively for services provided through Beyond the Looking Glass. As part of our internal operations:

• Authorized administrators may access and review communications conducted through these accounts

• Reviews are performed for quality assurance, satisfaction monitoring, safety, consent verification, and compliance with our Terms of Service

• Administrative access is limited to designated personnel and is not used for public disclosure or unrelated purposes

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By engaging in services and communicating through our approved messaging platforms, you acknowledge and consent to this supervised communication structure.

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5. Purpose of Administrative Review

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Administrative review of communications may occur for the following reasons:

• Ensuring adherence to agreed-upon boundaries, rules, and platform standards

• Monitoring service quality and participant satisfaction

• Addressing reported concerns, disputes, or policy violations

• Maintaining ethical, consensual, and lawful operation of services

• Training, oversight, and internal accountability

 

Administrative review does not constitute sharing information outside the organization.

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6. Use of Information

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Information collected may be used to:

• Evaluate applications and determine eligibility

• Facilitate services and communications

• Conduct satisfaction and compliance reviews

• Improve internal processes and service structure

• Respond to support inquiries or reported concerns

• Maintain platform integrity and participant safety

 

Information is used only in ways consistent with its original purpose.

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7. Data Storage & Security

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We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

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While no system can guarantee absolute security, we implement safeguards appropriate to the sensitivity of the information handled.

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8. Disclosure Limitations

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We do not share personal information with third parties except:

• When required by law, court order, or legal process

• To protect the rights, safety, or property of Beyond the Looking Glass, its participants, or others

• In connection with legal obligations or organizational restructuring

 

Any disclosure will be limited to what is legally required.

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9. User Acknowledgment & Consent

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By submitting information to our website or participating in communications through our approved messaging platforms, you acknowledge and consent to:

• The collection and storage of your submitted information

• The use of supervised messaging accounts

• Administrative access to and review of communications for operational purposes

• The practices outlined in this Privacy Policy and our Terms of Service

 

If you do not agree to these practices, you should not use our services or communication platforms.

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10. Policy Updates

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This Privacy Policy may be updated periodically.

 

Changes will be reflected by the “Last Updated” date above.

 

Continued use of the website or services constitutes acceptance of the updated policy.

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11. Contact

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For questions or concerns regarding this Privacy Policy or how your information is handled, please contact:

[Insert Contact Email]